More booked consults. Fewer no-shows. Clients who come back.
We set up and run the follow-up behind your front desk, starting with what a win looks like for your spa.
Based in Virginia Beach · Serving med spas across Hampton Roads and Virginia
Experience it as a patient would
Aurelle Aesthetics is a fictional med spa we built to show the whole system. Request a consultation with your real email and mobile number and you will get the same replies, texts and reminders your clients would.
- Instant text and email reply with your booking link
- Booking confirmations and reminders by text and email
- Every inquiry lands in one GoHighLevel pipeline
We start with what matters most to your spa
Most spas we talk to want one or two of these. We ask which matters most to you before we recommend anything, then build only what gets you there.
- More consults booked from the inquiries you already get
- Fewer no-shows and last-minute gaps in the book
- Tox, filler and facial clients rebooking on time instead of drifting away
- Memberships that renew instead of lapsing
- More Google reviews from happy clients
Follow-up that runs on its own
Every piece runs on its own once it is live, and your team can see every message in one inbox. Promotional texts only go to clients who opted in, and anyone can reply STOP at any time.
Instant inquiry reply
A text and an email within seconds of a web or Facebook form, with your booking link. Follow-ups on day 1, 3 and 7 stop as soon as they reply or book.
Missed call text back
When a call is missed, the caller gets a text with your booking link, and your team is notified for a quick callback.
Confirmations and reminders
A confirmation when they book, then reminders one day and two hours before the visit.
No-show recovery
A friendly reschedule text, then an email two days later.
Review requests
A Google review request by text two hours after the visit, and by email a few days later.
Rebooking by treatment
Tox, filler, facials, microneedling, laser, peels and body contouring each get their own timing, so clients hear from you when they are due.
Membership renewals
A nudge a week before renewal to use remaining treatments, plus a heads-up to your team.
Win-back for lapsed clients
A welcome-back offer for clients who have not visited in about four months.
Live in 7 days, then we run it
Discovery call
Thirty minutes on your goals, your booking software and what is in the way. Then we show only the parts that fit.
Setup in 7 days
After onboarding, we build it on your account with your name, your booking link and your offers, and test every message.
We run it
We watch the results, adjust timing and wording, and keep your texting registration and settings current.
Already using Boulevard, Vagaro, Mangomint or another booking tool? You do not have to switch. We keep what works and add the follow-up your booking tool does not send.
Texting done the right way
Clients who reach out or book get the replies and reminders they expect, and promotional texts only go to clients who opted in. We handle the A2P 10DLC registration, add clear disclosures and an offers checkbox to your forms and booking page, and make sure STOP and HELP replies work. Spas that need HIPAA safeguards can add our HIPAA option.
Local, and month to month
We are based in Virginia Beach and work with spas across Hampton Roads and Virginia. We are happy to meet in person. Service is month to month, with no long contract.
Frequently asked questions
Do I have to switch my booking software?
No. We work alongside the booking tool you already use, such as Boulevard, Vagaro or Mangomint, and add the follow-up it does not send.
How long does setup take?
Your system goes live 7 days after onboarding. Texts start once the carriers approve your texting registration.
Will messages come from my spa?
Yes. Messages use your spa's name, your number and your booking link, so clients hear from you, not from us.
Can I see it working first?
Yes. Aurelle Aesthetics is our live demo med spa. Request a consultation there with your real email and mobile number and you will receive the same replies and reminders your clients would.
Can you help with HIPAA?
Yes. Spas that need HIPAA safeguards can add our HIPAA option. We will walk through what it covers on the discovery call.
Is there a contract?
No. Service is month to month.
Where are you located?
Virginia Beach, Virginia. We work with med spas across Hampton Roads and the rest of Virginia, and we are happy to meet in person.
Turn more inquiries into booked visits
Book a 30-minute discovery call with Bry, our founder, in Virginia Beach. Or call 1-866-520-9378.