Website Terms of Use

1. Purpose of This Website

This website provides information about Zeptonic’s services, including:

• Website design and revamps
• Website hosting and maintenance
• CRM and customer communication systems
• Business automation
• System integrations
• SEO management
• Custom digital solutions
• Other technology and implementation services

The website may also allow visitors to:

• Request a Website Score
• Submit a project enquiry
• Book a consultation or demonstration
• Contact Zeptonic
• Access third-party client platforms
• Download resources
• Submit files or business information

Information on this website is provided for general informational and promotional purposes.

2. Website Information Is Not a Service Agreement

Submitting a form, requesting a quote, booking a meeting, or communicating with Zeptonic does not automatically create a client relationship or require Zeptonic to accept a project.

A binding service relationship begins only after the applicable proposal, order, subscription, statement of work, service agreement, or other written agreement has been accepted.

If these Website Terms conflict with a signed client agreement, the signed client agreement will control for that service.

3. Quotes, Pricing and Service Information

We try to keep service descriptions and pricing accurate. However, website information may change as our services, platforms, suppliers, and business requirements evolve.

Unless clearly stated otherwise:

• Displayed pricing does not include applicable taxes
• Usage-based charges may be billed separately
• Third-party software or provider costs may apply
• Custom work requires a separate quote
• Implementation fees may apply
• Prices shown on the website are not guaranteed until confirmed in writing

Zeptonic may correct errors, update pricing, modify services, or withdraw an offer before a service agreement is accepted.

4. No Guaranteed Business Results

Zeptonic builds and implements digital solutions intended to improve business operations, communication, visibility, and customer experiences.

However, we do not guarantee specific results such as:

• Increased sales or revenue
• A specific number of leads
• First-page search rankings
• A particular SEO position
• Increased website traffic
• A particular conversion rate
• Guaranteed customer responses
• Uninterrupted third-party platform availability

Results depend on many factors outside Zeptonic’s control, including the client’s industry, market, pricing, competition, content, advertising, team performance, response times, customer demand, and use of the systems provided.

Any examples, demonstrations, projections, case studies, or estimated outcomes are illustrative and are not promises of future performance.

5. Website Score and Automated Results

The Zeptonic Website Score may use information supplied by third-party performance and website-analysis services.

Website scores are snapshots based on the website, device type, network conditions, testing tools, and information available at the time of the test.

Results may change between tests and should not be treated as a complete technical, accessibility, security, SEO, or legal audit.

Zeptonic may recommend further review before determining what work a website requires.

6. Acceptable Use

You agree to use the website only for lawful purposes.

You may not:

• Attempt to gain unauthorized access to the website, server, accounts, or connected systems
• Interfere with the website’s security or operation
• Introduce malware, harmful code, automated attacks, or malicious files
• Scrape, copy, harvest, or extract website data without permission
• Use bots or automated tools in a manner that places an unreasonable burden on the website
• Impersonate another person or business
• Submit false, fraudulent, threatening, abusive, or unlawful information
• Use the website to violate another person’s privacy or intellectual-property rights
• Attempt to reverse engineer protected website functionality
• Use Zeptonic’s name, branding, work, or content to mislead others

We may restrict or block access when we reasonably believe the website is being misused.

7. Information and Files You Submit

You are responsible for ensuring that information submitted through the website is accurate and that you have permission to share it.

This includes:

• Contact information
• Business information
• Website addresses
• Documents
• Images
• Logos
• Customer information
• Project files
• Login or integration information
• Other materials supplied to Zeptonic

You retain ownership of materials you submit.

You give Zeptonic permission to review, store, reproduce, and use submitted materials only as reasonably necessary to:

• Respond to your enquiry
• Evaluate your project
• Prepare a recommendation or quote
• Provide an agreed service
• Troubleshoot a reported issue
• Meet legal, security, or recordkeeping requirements

Please do not submit confidential, regulated, health-related, financial, or sensitive personal information through a general contact form unless Zeptonic has specifically provided an approved method for submitting it.

8. Intellectual Property

Unless otherwise stated, the website and its original content are owned by or licensed to Zeptonic.

This includes:

• The Zeptonic name and logo
• Page designs
• Written content
• Graphics
• Illustrations
• Videos
• Website layouts
• Software
• Demonstrations
• Interface designs
• Digital resources
• Custom systems presented on the website

You may view and use the website for personal or internal business evaluation.

You may not reproduce, publish, distribute, sell, modify, publicly display, or commercially use protected website content without written permission from Zeptonic or the applicable owner.

Client names, logos, screenshots, and third-party trademarks remain the property of their respective owners.

9. Portfolio and Project Examples

The Work section may display completed projects, projects in development, demonstrations, concepts, or selected parts of larger implementations.

The scope of Zeptonic’s contribution may differ between projects. Portfolio entries should not be interpreted as a statement that Zeptonic owns or created every part of a client’s business, content, brand, software, or underlying platform.

Projects marked as concepts or in development may not represent a final or publicly available product.

10. Client Login and Third-Party Platforms

Client Login links may direct users to software platforms operated or supported by third parties.

Access to those platforms may be governed by:

• A Zeptonic service agreement
• A subscription agreement
• Separate platform terms
• Privacy policies
• Acceptable-use rules
• Usage or communication charges

You are responsible for protecting your account credentials and notifying Zeptonic promptly if you believe an account has been accessed without authorization.

Zeptonic is not responsible for interruptions, changes, restrictions, or failures caused solely by a third-party platform beyond our reasonable control.

11. Third-Party Links and Services

The website may contain links to third-party websites, social platforms, booking tools, payment services, software providers, maps, videos, or other resources.

These links are provided for convenience. Zeptonic does not control every third-party service and is not responsible for its content, security, availability, privacy practices, or terms.

Visiting or using a third-party service is at your discretion and may be subject to separate terms.

12. Electronic Communications

When you submit a form, book a meeting, use chat, send an email, or otherwise communicate with Zeptonic electronically, you consent to receive relevant electronic communications regarding your request.

These may include:

• Enquiry confirmations
• Appointment confirmations and reminders
• Requested reports
• Project follow-up
• Service information
• Account or support notices

Marketing emails or text messages will be handled according to the consent provided and applicable law. You may unsubscribe from marketing communications using the method provided in the message.

Transactional, account, billing, security, and requested-service communications may still be sent when necessary.

13. Privacy and Cookies

Our collection and use of personal information are explained in the Zeptonic Privacy Policy.

The website may use cookies and similar technologies for:

• Essential website operation
• Preferences
• Security
• Website analytics
• Form functionality
• Advertising or marketing measurement

Additional information is available in our Cookie Policy.

By using the website, you acknowledge that you have had the opportunity to review these policies.

14. Website Availability and Security

Zeptonic takes reasonable steps to maintain and protect the website. However, we cannot guarantee that it will always be:

• Available without interruption
• Free from errors
• Compatible with every browser or device
• Free from every security threat
• Unaffected by maintenance or third-party outages

We may update, suspend, restrict, or discontinue any part of the website when reasonably necessary.

You are responsible for using appropriate device security, maintaining backups, and protecting your own systems when accessing the internet.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the website is provided on an “as available” and “as is” basis.

Zeptonic makes no warranty that:

• The website will meet every visitor’s requirements
• All information will remain current at all times
• Every error will be corrected immediately
• The website will always operate without interruption
• Information on the website is suitable for a particular business decision

Nothing in these terms excludes a warranty or right that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, Zeptonic will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the website.

This includes losses related to:

• Lost profits
• Lost business opportunities
• Lost data
• Business interruption
• Reliance on general website information
• Third-party websites or platforms
• Unauthorized access outside Zeptonic’s reasonable control

Where liability cannot be excluded, Zeptonic’s liability arising solely from use of this public website will be limited to the greater of:

• The amount you paid directly to Zeptonic specifically for access to the website during the previous three months; or
• One hundred US dollars

Service-related liability will be governed by the applicable client agreement.

Nothing in these terms limits liability where doing so would be prohibited by law.

17. Indemnification

You agree to be responsible for claims, losses, liabilities, and reasonable expenses arising from:

• Your unlawful use of the website
• Materials you submit without authorization
• Your violation of these terms
• Your infringement of another person’s rights
• Your misuse of a client account or connected platform

This obligation does not apply to the extent a claim was caused by Zeptonic’s own unlawful conduct.

18. Changes to These Terms

Zeptonic may update these terms when the website, services, business practices, or legal requirements change.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes will apply prospectively from the effective date shown. When appropriate, Zeptonic may provide additional notice of a material change.

Continued use of the website after updated terms become effective means you accept the revised terms.

19. Governing Law

These Website Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any dispute relating solely to these terms or use of the public website will be brought in a court with jurisdiction over Virginia Beach, Virginia, unless applicable law requires otherwise.

Before beginning formal legal proceedings, both parties are encouraged to attempt to resolve the matter through direct, good-faith communication.

20. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will be interpreted or limited as closely as legally permitted to reflect its original purpose.

21. No Waiver

If Zeptonic does not immediately enforce a provision of these terms, that does not waive the right to enforce it later.

22. Entire Website Agreement

These terms, together with the Privacy Policy and Cookie Policy, form the agreement governing general use of the Zeptonic website.

They do not replace any signed proposal, order, subscription agreement, statement of work, or service agreement.

23. Contact Zeptonic

Questions about these Website Terms may be sent to:

Zeptonic Solutions LLC
Doing business as Zeptonic
Virginia Beach, Virginia
Email: hello@zeptonic.com
Phone: 1-866-520-ZEPT
Website: zeptonic.com