Hi, I’m Brian Ongati.
I help service businesses fix what slows them down: leads that slip through, admin that eats the day, and numbers nobody can see. Then I build the fix and stay on to keep it working.
Originally from Kenya, I spent years in hospitality, customer experience, healthcare and operations before founding Zeptonic in Virginia Beach. In every role, the businesses that did best made it easy for people to take the next step. That is what I build for service businesses today.
Why I focus on service businesses
Service businesses run on follow-through. A quick reply, a reminder at the right time, a job that is booked and paid without three texts. When the process behind those moments breaks, the owner ends up holding it together from memory.
Hospitality, healthcare and operations taught me how much those small moments matter to the people on the other side. I want every business we work with to get them right every time, even on its busiest day.
Diagnose
We start with how your business runs today: how leads come in, how work gets booked and done, and where it breaks.
Implement
I build the fix with the right tool, whether that is GoHighLevel, Google Sheets, a script or software you already use, then walk your team through it.
Run
We watch the first weeks together, and I stay on as your implementation specialist as the business grows.
Working together
- First conversation
- A free 20 minute fit call, with no pressure and no jargon
- Getting started
- A $297 diagnostic, credited toward the build if you go ahead within 30 days
- Commitment
- Month to month, with no long contract
- See it first
- See a follow-up system in action
- Based in
- Virginia Beach, working with service businesses across the US
Let’s talk about your business
Tell me what is slowing your business down. I will share what I would fix first and what it would cost, before anything is signed.