Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your computer, telephone, tablet, or other device when you visit a website.

Cookies can help a website:

• Function correctly
• Remember your settings
• Keep forms and accounts secure
• Understand how visitors use the website
• Support chat, booking, and other features
• Measure marketing performance

Some cookies remain only during your browsing session. Others remain on your device until they expire or are deleted.

2. Similar Technologies

This policy also covers technologies that operate similarly to cookies, including:

• Local storage
• Session storage
• Tracking pixels
• Tags
• Scripts
• Software development kits
• Device identifiers
• Embedded content
• Similar browser-storage technologies

For example, the Zeptonic website may use local storage to remember whether you selected the light or dark website theme.

3. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by Zeptonic or through the Zeptonic website.

They may be used for:

• Website operation
• Security
• Form functionality
• Theme preferences
• Cookie-consent choices
• Client-login functionality

Third-Party Cookies

Third-party cookies or technologies may be placed by services integrated with the Zeptonic website.

These may include providers of:

• Website analytics
• CRM forms
• Live chat
• Appointment booking
• Payment processing
• Embedded video
• Maps
• Advertising measurement
• Social media
• Website-performance testing

Third parties may process information according to their own privacy policies.

4. Types of Cookies We Use

Strictly Necessary Cookies

These technologies are required for the website to function securely and correctly.

They may support:

• Website security
• Fraud prevention
• Form submissions
• Network management
• Login sessions
• Cookie-preference records
• Load balancing
• Essential website functionality

Strictly necessary cookies cannot normally be disabled through the Zeptonic cookie-preference tool because the website may not work correctly without them.

You may still block them through your browser, but some parts of the website may stop functioning.

Functional Cookies

Functional cookies remember choices you make and provide enhanced website features.

They may remember:

• Light or dark theme selection
• Language or display settings
• Previously selected form options
• Chat preferences
• Accessibility preferences

Current Known Preference Technology

Analytics Cookies

Analytics technologies help us understand how visitors use the website.

They may collect information such as:

• Pages visited
• Time spent on pages
• General geographic region
• Browser and device type
• Referral source
• Buttons selected
• Website errors
• Navigation patterns
• Form completion activity

Zeptonic may use this information to improve website content, performance, navigation, and services.

Analytics cookies should remain disabled until consent is provided where consent is legally required.

Marketing Cookies

Marketing cookies and pixels may be used to:

• Measure advertising campaigns
• Understand whether an advertisement led to a website visit
• Limit repeated advertisements
• Build advertising audiences
• Provide more relevant marketing
• Measure conversions

Marketing technologies may track activity across websites or devices depending on the provider and configuration.

Zeptonic will not activate marketing cookies before receiving consent where consent is required.

5. Website Forms, Chat and Booking Tools

The website may include forms, chat, calendars, and customer communication tools provided through Zeptonic’s CRM platform or another service provider.

These tools may use cookies or similar technologies to:

• Keep a form session active
• Remember information entered during a session
• Prevent spam and fraudulent submissions
• Connect a conversation with the correct visitor
• Schedule appointments
• Record consent
• Route an enquiry
• Maintain chat functionality
• Measure form or booking completion

Depending on the feature, some technologies may be strictly necessary while others may require consent.

6. Website Score

The Zeptonic Website Score may connect with third-party website-performance services.

These services may receive:

• The website address submitted
• Technical request information
• Device or browser information
• Internet Protocol address
• Test results

The Website Score should not activate unrelated analytics or advertising cookies unless the visitor has provided the required consent.

7. Cookie-Consent Technology

Zeptonic may use a cookie or local-storage record to remember your privacy choices.

This record may include:

• Whether you accepted or rejected non-essential cookies
• Which cookie categories you selected
• The date of your choice
• The version of the cookie notice shown

The preference record may be stored for up to 12 months before you are asked to confirm your choices again.

It may be reset sooner if:

• The Cookie Policy changes materially
• New cookie categories are introduced
• Website technology changes
• Consent must be refreshed to meet legal requirements
• You clear your browser data

8. Your Cookie Choices

When the cookie banner is shown, you should be able to select:

Accept All

Allows all available cookie categories.

Reject Non-Essential

Allows only the technologies required for essential website operation.

Manage Preferences

Allows you to choose which optional categories may operate.

Rejecting optional cookies should not prevent access to the main public content of the Zeptonic website. However, some enhanced features may not function as expected.

9. Changing Your Preferences

You may change or withdraw your cookie choices at any time by selecting:

Cookie Preferences

This link should remain available in the website footer.

Changing your preference will prevent relevant technologies from being used in the future. It may not automatically remove information already collected before your preference changed.

You may also need to delete existing cookies through your browser settings.

10. Browser Controls

Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block third-party cookies
• Clear local storage
• Receive a warning before cookies are stored
• Restrict tracking technologies

The steps vary by browser and device. Review the privacy or security settings for your browser for instructions.

Blocking all cookies may affect:

• Forms
• Login areas
• Saved preferences
• Chat
• Booking tools
• Embedded content
• Website functionality

11. Global Privacy Control and Browser Signals

Some browsers and browser extensions send privacy-preference signals such as Global Privacy Control.

When legally required and technically detectable, Zeptonic will treat a recognised Global Privacy Control signal as a request to opt out of applicable sales, sharing, or targeted advertising associated with that browser or device.

A Global Privacy Control signal may not prevent strictly necessary or permitted operational technologies from functioning.

12. Cookie Duration

Cookies may be either:

Session Cookies

These are generally deleted when you close your browser.

Persistent Cookies

These remain until:

• Their stated expiration date
• You delete them
• The provider removes them
• The related service is discontinued
• The website replaces them

The duration of third-party cookies is determined by the applicable provider and may change.

The current cookie-preference centre should show the available cookie categories, providers, purposes, and durations when technically available.

13. Current and Future Providers

Depending on which website features are active, Zeptonic may use technology supplied by providers of:

• Website hosting and security
• CRM and customer communication
• Forms and surveys
• Live chat
• Appointment scheduling
• Website analytics
• Website-performance testing
• Payment processing
• Embedded media
• Advertising and conversion measurement

Not every provider or category listed in this policy will necessarily be active during every visit.

Zeptonic should review and update its cookie inventory whenever a new plugin, embed, tracking script, advertising pixel, chat tool, or third-party service is added.

14. Do We Sell Information Collected Through Cookies?

Zeptonic does not currently sell personal information for monetary consideration.

Some advertising or analytics technologies may be legally treated as selling, sharing, or targeted advertising in certain jurisdictions depending on how they are configured.

When applicable, Zeptonic will provide the required notice and ability to opt out.

Additional information is available in the Zeptonic Privacy Policy.

15. International Visitors

Cookie and tracking rules vary by location.

Where applicable law requires consent before optional technologies are activated, Zeptonic will use reasonable measures to prevent those technologies from operating until the required consent has been provided.

Visitors may reject optional cookies and continue using the main public portions of the website.

16. Changes to This Cookie Policy

Zeptonic may update this Cookie Policy when:

• Website features change
• New providers are introduced
• Cookie practices change
• Privacy laws or guidance change
• New analytics or advertising tools are activated

The revised policy will be posted on this page with an updated “Last Updated” date.

When appropriate, visitors may be asked to review or renew their cookie preferences.

17. Contact Zeptonic

Questions about this Cookie Policy or Zeptonic’s use of cookies may be directed to:

Zeptonic Solutions LLC
Doing business as Zeptonic
Virginia Beach, Virginia
Email: hello@zeptonic.com
Phone: 1-866-520-ZEPT
Website: zeptonic.com